Enclosed is my payment in full for invoice #16756.
This having been the first time I've ever had to hire a painter, I must admit I was very concerned. You, however, allayed my fears. Your crew was extremely careful of my furniture, were very pleasant and eager to please. They took great pains to protect everything. And although there was a mishap by painting where they were not supposed to, I cannot compliment them enough.
Troy I very much appreciate the way you took care of the painting error. I was a bit upset, but you handled the matter in a very professional, courteous, and understanding manner. Thank you! One could have expected you to simply say "everything looks great", but again, your professionalism and good character was shown when you discovered slight mistakes, that I'd overlooked! You could have easily said "all is well", and left me to find the errors later. And for that reason alone, I could and will heartily recommend you to anyone!
It was a pleasure meeting your lovely wife and family, Troy. You are truly blessed. Misty, thank you so much for all your concern and courtesy. I am very grateful for your professionalism, honesty and courtesy. You may place my name on your recommendations list, if you'd like.
Thank you again,
JoAn Seals ~ Brighton CO ____________________________________________________________________